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Noticeboard

FLU JAB SCAM
Please note we will not call you to tell you we cannot provide your flu jab and ask for any money. If you are called by anyone please notify the police and the surgery immediately. Do not give your bank details to anyone over the phone. Those eligible for flu jabs do not have to pay for them.


**CCG Closure Wednesday 11th December**
See information below 



Data Protection

GDPR- Your Data Matters

Information about your health and care helps us to improve your individual care, speed up diagnosis, plan your local services and research new treatments.

In May 2018, the strict rules about how this data can and cannot be used were strengthened. The NHS is committed to keeping patient information safe and always being clear about how it is used.

You can choose whether your confidential patient information is used for research and planning.

The GDPR replaces the Data Protection Directive 95/46/EC and is designed to harmonise data privacy laws across Europe to protect and empower all EU citizens' data privacy and to reshape the way in which organisations across the region approach data privacy. The GDPR came into effect on 25 May 2018. Our full policy can be viewed on the Practice Policies page on this website.

Whitley House Surgery and the NHS are committed to keeping patient information safe and always being clear about how it is used.

To find out more visit: nhs.uk/your-nhs-data-matters or click on Your Data Matters

To view the Whitley House Surgery GDPR policy click here

To view our patient leaflet on access to medical records, medical reports, freedom of information and sharing data with third parties click here 

Confidentiality & Medical Records

Locked blue folderThe practice complies with data protection and access to medical records legislation. Identifiable information about you will be shared with others in the following circumstances:

 

  • To provide further medical treatment for you e.g. from district nurses and hospital services.
  • To help you get other services e.g. from the social work department. This requires your consent.
  • When we have a duty to others e.g. in child protection cases anonymised patient information will also be used at local and national level to help the Health Board and Government plan services e.g. for diabetic care.

If you do not wish anonymous information about you to be used in such a way, please let us know.

Reception and administration staff require access to your medical records in order to do their jobs. These members of staff are bound by the same rules of confidentiality as the medical staff.

Freedom of Information

Information about the General Practioners and the practice required for disclosure under this act can be made available to the public. All requests for such information should be made to the practice manager.

Access to Records

In accordance with the Data Protection Act 1998 and Access to Health Records Act, patients may request to see their medical records. Such requests should be made through the practice manager and may be subject to an administration charge. No information will be released without the patient consent unless we are legally obliged to do so.



 
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