New Patients

New Patient Registration

We are only able to register patients who live within the Whitley House published registration boundary (a map can be downloaded below). 

Please note you are only within the practice area if you live within the inside side of the roads marked.  If you live on the opposite side of of the marked roads you are not within the practice area.

We are required to enforce our boundary area and are unable to make any exceptions to this. Please refer to our new patient registration protocol which can be found under the Practice Policies and Information menu.

If you want to register at our surgery, and live within the surgery boundary you need to download and return one of the below forms:

1) The New Patient Questionnaire (Aged 16+) 2022_03_03_16-Reg Form-16yrsPlus-FINAL.pdf

2) The New Patient Questionnaire (Aged 0-15) 2022_03_03-Reg Form-Child-FINAL.pdf

Once completed, return both back to the surgery. If you are unable to print the forms off at home please come to the surgery for a paper copy. Please ensure that you book a routine appointment with a pharmacist to obtain your first prescription from the surgery.

Alternatively you can use the NHS Online Registration page.

We will not refuse an application for registration on the basis of the applicant's race, gender, age, sexual orientation, social class, religion, appearance, disability or medical condition. We will however refuse applications made by those living outside our practice area.

If you are not within our published registration boundary please contact NHS England for advice. Tel 0300 3112233. We are unable to register anyone who lives outside our practice boundary. If you were registered at the surgery and have now moved outside the registered area you will need to register at a new surgery whose boundary you now live within. 

You can find your NHS number here

Please see these pages for further information 

Registering and Deregistering

Practice Area.pdf 

Practice Boundary

Your address is within the catchment area.
Your address is outside of the catchment area.
Address not found.

Temporary Patient Registrations

 

If you are ill while away from home please call NHS 111 for advice

If you are not registered with a doctor but need to see one you can receive urgent treatment from the local GP practice for 14 days. After 14 days you will need to register as a temporary or permanent patient.

To register as a temporary patient simply contact the local practice you wish to use. Practices do not have to accept you as a temporary patient although they do have an obligation to offer emergency treatment. You cannot register as a temporary patient at a practice in the town or area where you are already registered.

 

Accountable GP

From the 1st April 2015 the NHS requires that every patient is allocated a named accountable GP. All patients registered patients have been allocated a named GP and any newly registered patients will be allocated a named GP within 21 days of registering. This is for administrative purposes only and you retain the right to see any of our GPs. You will still be able to book an appointment with the GP of your choice. 

What does 'accountable' mean?
The named accountable GP takes responsibility for the co-ordination of all medical services and ensures they are delivered to each of their patients where required.
This new arrangement has been introduced to reassure patients that they have one GP within the practice who is responsible for ensuring that work is carried out on their behalf.

Does the requirement mean 24-hour responsibility for patients?
No. The named GP will not:

  • take on responsibility for the work of other doctors or health professionals
  • take on 24-hour responsibility for the patient, or have to change their working hours.
  • be the only GP or clinician who will provide care to that patient

Can patients choose their own named GP?
Patients have been allocated a named GP by the practice. However, if a patient requests a particular GP, reasonable efforts will be made to accommodate their preference. It may be necessary to change the accountable GP that you are first allocated when you first register with the surgery. 

Do patients have to see the named GP when they book an appointment with the practice?
No. Patients are free to choose to see any GP or nurse in the practice.

If you would like to know who your named accountable GP is, or you have a preference as to which GP you are allocated please contact the Surgery for more information. 

Non-English Speakers

These fact sheets have been written to explain the role of UK health services, the National Health Service (NHS), to newly-arrived individuals seeking asylum. They cover issues such as the role of GPs, their function as gatekeepers to the health services, how to register and how to access emergency services.

Special care has been taken to ensure that information is given in clear language, and the content and style has been tested with user groups.

Open the leaflets in one of the following languages

 

albania Albanian egypt Arabic Bengali Bengali bulgaria Bulgarian
china Chinese (Cantonese) china Chinese (Mandarin) Croatian Croatian england English
Iran Farsi French French Gujerati Gujerati india Hindi
lithuania Lithuanian poland Polish portugal Portuguese Punjabi Punjabi
russia Russian Somali Somali spain Spanish Turkish Turkish
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