New Patients

Welcome to Whitley House Surgery

We are a long established training practice offering a personal, friendly service whilst delivering a high standard of medical care.  The practice was bought by Dr Theo Whitley in 1927 when it was located at Thorneybrook, New London Road (opposite where Marks and Spencer is now). Then it expanded and moved to Moulsham Street, where the surgery was named after Dr Whitley.

The surgery continued to grow and moved to refurbished premises in Writtle Road in September 2003. The building was previously occupied by Marconi and before that Crompton and Co.

Our aim is to provide our registered patient population with high quality, personal health care. We aim to maintain and improve the health of our patients by working in partnership with them. Continuing professional development ensures the entire practice team work within national and local guidelines for the benefit of its patients.

Download our Practice Leaflet below:

Surgery Booklet- Mar 2022.pdf

New Patient Registration

We are only able to register patients who live within the Whitley House published registration boundary (a map can be downloaded below). 

Please note you are only within the practice area if you live within the inside side of the roads marked.  If you live on the opposite side of of the marked roads you are not within the practice area.

We are required to enforce our boundary area and are unable to make any exceptions to this. Please refer to our new patient registration protocol which can be found under the Practice Policies and Information menu.

If you want to register at our surgery, and live within the surgery boundary you need to download and return one of the below forms:

1) The New Patient Questionnaire (Aged 16+) 2022_03_03_16-Reg Form-16yrsPlus-FINAL.pdf

2) The New Patient Questionnaire (Aged 0-15) 2022_03_03-Reg Form-Child-FINAL.pdf

Once completed, return both back to the surgery. If you are unable to print the forms off at home please come to the surgery for a paper copy. Please ensure that you book a routine appointment with a pharmacist to obtain your first prescription from the surgery.

We will not refuse an application for registration on the basis of the applicant's race, gender, age, sexual orientation, social class, religion, appearance, disability or medical condition. We will however refuse applications made by those living outside our practice area.

If you are not within our published registration boundary please contact NHS England for advice. Tel 0300 3112233. We are unable to register anyone who lives outside our practice boundary. If you were registered at the surgery and have now moved outside the registered area you will need to register at a new surgery whose boundary you now live within. 

Please see these documents for further information 

Practice Area.pdf       New_Patient_Reg-Website-V1.8.pdf     Deduction of Pt from List-Website-V1.3.pdf

Practice Boundary Map

Enter postcode below to see if your home lies within the practice boundary

Temporary Patient Registrations

If you are ill while away from home please call NHS111 for advice.

If you are not registered with a doctor but need to see one you can receive urgent treatment from the local GP practice for 14 days. After 14 days you will need to register as a temporary or permanent patient.

To register as a temporary patient simply contact the local practice you wish to use. Practices do not have to accept you as a temporary patient although they do have an obligation to offer emergency treatment. You cannot register as a temporary patient at a practice in the town or area where you are already registered.

Non-English Speakers

These fact sheets have been written to explain the role of UK health services, the National Health Service (NHS), to newly-arrived individuals seeking asylum. They cover issues such as the role of GPs, their function as gatekeepers to the health services, how to register and how to access emergency services.

Special care has been taken to ensure that information is given in clear language, and the content and style has been tested with user groups.

Open the leaflets in one of the following languages:

albaniaAlbanian Iran Farsi  indiaHindi
 egyptArabic Bengali Bengali  polandPolish
 bulgariaBulgarian Croatian Croatian lithuania Lithuanian
 chinaChinese (Cantonese) Punjabi Punjabi  FrenchFrench
 china Chinese (Mandarin) Somali Somali portugal Portuguese
russiaRussian Gujerati Gujerati spain Spanish
 TurkishTurkish  UrduUrdu