Self Help and Local Support Services


Community Pharmacy Support

Did you know community pharmacists are highly trained healthcare professionals who can see and treat you for a wide range of conditions including:

Constipation, Coughs, Eye Care, Hayfever, Heartburn and Indigestion and Women's health

This list is not exhaustive please click here Pharmacy Conditions for a longer list

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Patients at our practice are able to use their smart phone or tablet to access the NHS App

A secure way to check symptoms, access advice, book appointments, order repeat medication, view test results, view your GP medical record and more.

You are able to use the NHS App even if you currently use SystmOnline to access these services.

More information can be found by clicking Here

Local Support Services

There are so many wonderful services, groups and charities locally who can support and help you...but it can feel overwhelming trying to find them and if you don't know what's out there you don't even think to look! Please speak to the reception team who will be able to refer you to one of our Health and Wellbeing team.

For example...did you know...

  • There is community transport which can help you get out and about
  • There are lots of interest and social groups locally 
  • There is support to stop smoking and providing advice around healthy eating / living
  • There are charities who can help you with your hearing aids
  • There are organisations who can help you complete complicated forms you may have received, or can help identify if there are any benefits you could apply for to help you
  • There are support groups for people living with a wide range of different medical conditions and their family e.g. Dementia, Cancer, Diabetes, Carers
  • There are bereavement and befriending support groups
  • There is support for those experiencing domestic abuse or money worries
  • The list goes on and on


Dementia Support Clinics

The Alzheimer's Society offer free practical and emotional monthly support clinics at the surgery and they are able to offer tailored information and advice and link you up with local professionals and services. For more information and an appointment please contact reception.

The Dementia Intensive Support Service are available 7 days a week. For further information please click HERE

We recommend patients who care for individuals who are at an increased risk of 'wandering' familiarise themselves with the Herbert Protocol. This scheme, supported by Essex Police, Alzheimers Society and Dementia UK will help you navigate the necessary conversations that arise should an individual go missing. 

For further information


Local Support Services

Please Follow This Link for information on social support in Chelmsford

and click here for further information about Active Health - an iniative to get you more active Active Health poster.pdf

and click here for further information about Heart and Sole - a gentle walking group Heart and Sole Walks Chelmsford.pdf


Community Agents Essex

Community Agents Essex is a countywide network of agents and volunteers who support older people and informal carers to find and develop independent living solutions from within their local community.

It is an innovative new partnership:

  • Promoting health and independence
  • Reducing social isolation
  • Finding practical solutions to daily living
  • Providing confidential trusted Information
  • Informing choice and reducing confusion
  • Increasing individual and community resilience
Veteran Friendly

Veteran Friendly Practice

As a veteran friendly practice we:

  • Have a clinical lead for veteran health
  • Ask patients when they register if they have ever served with the armed forces
  • Support veteran patients to access dedicated health services
  • Ensure veterans are referred to appropriate services within the correct timeframes to services

If you are a veteran patient, please let us know that you have served so that we can make sure we understand your health needs

This scheme is run by the Royal College of General Practitioners in partnership with NHS England and NHS Improvement

Chelmsford City Health PCN

Alongside Beauchamp House, Baddow Village and Stock Surgeries we form a Primary Care Network (PCN) known as Chelmsford City Health.

Primary Care Networks (PCN) offer a new way of organising care, bringing together all local health and care services inone area to deliver  joined up care to local populations (usually covering around 50,000 people)

When fully developed, PCNs will include:

  • GP services 
  • Pharmacies 
  • Community health services
  • Mental health services
  • Adult social care 
  • Voluntary organisations

Further information about Chelmsford City Health PCN can be found here


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Healthwatch is an independent voice for the people of this area. They gather and represent your views about health and care services in the county to help improve them. They are also there to provide advice and information about health and social care services locally.


Mid and South Essex Integrated Care Board (ICB)

ICB's are "A statutory NHS organisation responsible for developing a plan for meeting the health needs of the population, managing the NHS budget and arranging for the provision of health services in the ICS area. The establishment of ICBs resulted in clinical commissioning groups (CCGs) being closed down" (NHS England)

Our local ICB is Mid and South Essex. Further information about them can be found here


Essex Wellbeing Service

Essex Wellbeing Service offer a wide range of information on self-help services and support for you and your family, including:

  • Free weight management programme
  • Increasing Physical Activity
  • Ways to beat social isolation
  • Stopping Smoking
  • Alcohol Reduction
  • Sleep Issues