Opening Hours

Whitley House Surgery

08:00 - 18:30
Tue 9 Aug
07:00 - 18:30
Wed 10 Aug
08:00 - 18:30
Thu 11 Aug
07:00 - 18:30
Fri 12 Aug
07:00 - 18:30
Sat 13 Aug
Sun 14 Aug

Please note, the phone lines open for appointment booking from 08:00.

We have some early morning surgeries from 07:00 but these are for pre-booked appointments only.

Extended Access

Mid Essex residents who need to see a GP or nurse on a weekday evening, Saturday or Sunday can now book an appointment to visit the Mid-Essex Extended Access Hub. This can be booked via your GP Surgery Monday - Friday or directly with the hub by calling them at weekends on Tel: 01245 398055. Appointments are available as follows:

  • Monday to Friday, 18:30 to 20:00
  • Saturday and Sunday, 08:00 to 20:00

Consultations will usually take place via telephone or video call. If a face-to-face appointment is required, it will be at North Chelmsford Health Centre, Sainsbury's, 2 White Hart Lane, Springfield, Chelmsford, CM2 5EF.

When We Are Closed


Extended Access Hub: If you require a GP or Nurse appointment when we are closed, there is a Mid-Essex Extended Access Hub. See section above for contact details. 

NHS 111: If you need medical help fast but it’s not a life-threatening situation please call NHS 111.

When you call 111, a trained adviser will ask you questions to find out what’s wrong, give you medical advice and direct you to someone who can help you, like an out-of-hour doctor or a community nurse.

If the adviser thinks your condition is more serious, they will direct you to hospital or send an ambulance. If you don’t speak English, tell the adviser what language you want to speak and they will get you an interpreter. You can call 111 any time of the day. The call is free, from landlines and mobiles.

Call 999 in an emergency. Chest pains and / or shortness of breath constitute an emergency.

NHS 111 Online

111 online is a fast and convenient alternative to the 111 phone service and provides an option for people who want to access 111 digitally. 

Your needs will be assessed and you will be given advice about whether you need:

  • Treat yourself at home
  • Go to a Primary Care Centre

If you need face to face medical attention you may be asked to attend a Primary Care Centre.

Click here to access NHS 111 online or call 111 to speak to a staff member.